Spaceship Blog

Alf AI assistant updates

Stay informed about the latest updates on our Alf AI assistant. You can also share any improvement suggestions you have through our Roadmap's 'Request New Feature' form.

June 2026

Manage SellerHub listings directly in chat

Alf can now help customers with:

  • Viewing listings – See your domains listed for sale, along with their status, pricing, and whether you’ve implemented “buy now” or “make an offer”

  • Importing domains – Turn any domain you own into a new SellerHub listing, with optional pricing and “for sale” page settings

  • Updating listings – Change your display name, descriptions, pricing, “for sale” pages, and contact form settings

  • Answering relevant questions – You can find out about listing fees, escrow flow, pay-out schedules, and more

We have also implemented some customer-facing fixes related to:

  • An incomplete app list causing Alf to give incorrect answers about available apps

  • Code blocks breaking chat modal formatting by improving code block rendering in the chat UI

May 2026

Try Alf without signing up

Explore what Alf can do, even if you don't have a Spaceship account. Just ask. Whether it's hosting advice or how to find the perfect domain name, Alf will guide you in the right direction. Please note: Alf can't perform sensitive actions, such as adding a nameserver to your domain, if you don't have an account.

File Attachments: First Iteration Live

Users can now attach files to Alf chat messages on web. Supported formats: images (.png, .jpg/.jpeg) and documents (.pdf, .docx, .txt, .csv, .json, .html, .md, .xlsx).

Customer Support Inline Message

Alf now displays a new inline message with a direct link to open Live Chat when it cannot resolve a user's request.

Context Handling Improvements

Intent continuity for long conversations and complex requests has been improved - Alf no longer loses context (e.g. domain name) in case of complex intents.

March 2026

Alf Website Studio: Enhanced Content Generation

Create more unique and visually rich websites with improved generation variability.

February 2026

Smarter, Faster, Personal: meet Alf Website Studio updates

We've launched a trial product, added custom background uploads for sections, and integrated the latest AI model for superior website quality.

Alf Upgrade: Full Connection Parity & New Compact Interface

Alf now supports the complete range of product connections, matching the Unbox Library. Link hosting, email, or SSL to subdomains and external domains directly within the flow.

  • Smart Connections: Full support for subdomains and external domains with built-in conflict resolution. Complete functionality now available on the mobile app.

  • Tiny Alf Modal: A new, lightweight interface with smooth animations and tab persistence.

  • Live Pricing: Alf now retrieves real-time TLD registration and renewal rates for domain names.

January 2026

  • Alf covers more connection conflicts and can resolve them independently.

  • We've added a number of visual improvements to Alf in the modal window in Launchpad: animations, unread message indicator, pop-up notification when Alf is minimized, synchronization of Alf modal window state across all Spaceship tabs.

December 2025

  • Alf now handles complex conflict resolution when connecting domains to products.

  • Instead of just disconnect/connect, Alf can now present multiple resolution options (like subdomain connections, removing conflicting DNS records etc), ask for specific details when needed, and execute product-specific CRL actions.

  • Works across all product types with proper validation and error handling.

November 2025

  • Alf can now resolve domain connection conflicts by disconnecting a domain from one product and reconnecting it to another.

  • Alf features an updated visual design and a refreshed interface.

  • A new modal window format is now available via Launchpad.

October 2025

  • Alf can now connect your domain to any product directly in a chat — EasyWP, Shared Hosting, Starlight, Thunderbolt, AI Website Builder, or CDN.

  • We’ve improved how Alf troubleshoots SSL issues — it now provides more accurate instructions and covers a wider range of cases.

August 2025

  • Clarify domains effectively by resolving the issue where Alf made incorrect assumptions instead of asking for the correct domain name.

  • Start typing instantly with automatic focus in the input field whenever you open Alf or access your chat history — no extra clicks or taps needed.

  • Understand SSL setups with Alf’s improved ability to recognize different methods and provide accurate troubleshooting guidance.

  • Diagnose SSL connections more thoroughly with enhanced tools that gather comprehensive information (domain-app, app-SSL, SSL-domain), deliver results, and advise on next steps.

May, June, July 2025

  • Experience 2–3x faster speed, enhanced stability, and superior context handling.

  • Discover sharper and more creative suggestions with the new Domain Research Assistant.

  • Receive higher-quality answers through upgraded overall services.

  • No longer experience duplicate replies.

April 2025

  • We resolved an intermittent issue where Alf was not confirming the required domains with users during the transfer process. This fix ensures transfers now go without a hitch.

  • We’ve improved how protected DNS records are handled when disconnecting services. This update enhances stability and reliability when setting up your domain.

  • You’ll now see more relevant and tailored domain name recommendations from Alf. We’ve adjusted how we rank suggestions based on a feedback and performance data to make finding the right domain a quicker process.

March 2025

The latest improvements

  • We've laid the groundwork for smoother workflows by integrating URL forwarding directly into Alf. More inline connections coming soon.

  • Meet your new go-to for hosting help. Alf can now better detect your hosting package and guide you to the right cPanel or Hosting Manager section.

  • Alf is now better at explaining what it can do. Expect even clearer, and more structured answers every time.

  • Behind the scenes, Alf’s accuracy is tighter than ever thanks to some new enhancements. It has switched to a streaming API for even faster, more responsive interactions. Finally, Alf now has better prompt consistency across the board so everything feels more seamless and familiar.

February 2025

  • When you use Alf to search for a domain, Alf no longer assumes you want a country-based domain.

  • If a TLD is not available in your country, Alf will now suggest a suitable alternative right away.

  • Alf is now better able to sift through the information in Spaceship’s help articles providing more in-depth, accurate responses by considering tags in articles.

  • Instances where Alf would return parts of articles with incorrect formatting have been fixed.

  • Alf will now check if a domain can be transferred before providing more information, saving you time when a domain can’t be transferred to Spaceship.

  • Alf can now successfully validate domains that were unlocked during a transfer before adding them to the cart.

  • Alf now filters search results better when you ask about specific products. Previously, it returned every product in our catalog in some cases.

  • Alf can now properly initiate and manage connections for externally registered domains added to Spaceship using the connection library.

  • Alf can now look up DNS records for external domains, making it easier to troubleshoot problems and give better advice for those websites.

  • Alf now understands and can help with all the products and applications in your account.

  • Internal domain transfer flow (domain push) has been released into production.

  • Domain Transfer is now integrated — Alf supports incoming domain transfers inline. It checks auth code validity, verifies transfer lock status, prepares the transfer item, and adds it to the shopping cart.

  • Alf is aware of ongoing incidents and can now inform you about relevant global incidents in real-time, and is able to use this knowledge in replies, ensuring transparency and better support.

  • An SSL assistant has been introduced to help you navigate SSL-related queries. It can also read existing SSL certificates in customer accounts to provide more accurate answers.


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