SSL Certificates Service Agreement

Last Update: August 10, 2023

This SSL Certificates Service Agreement ("Services Agreement") sets forth the terms and conditions of your use of SSL certificates ("Certificates") and related services ("Services") and serves to supplement the Registration Agreement ("Agreement") between you on the one hand and Spaceship, Inc. ("Spaceship") on the other hand. In this Agreement "you", "your" and “Subscriber” refer to you or any agent, employee, servant or person authorized to act on your behalf. "We", "us" and "our" refer to Spaceship, Inc. ("Spaceship"). This Services Agreement explains our obligations to you, and explains your obligations to us for SSL services offered by Spaceship. When you use your account or permit someone else to use it to purchase or otherwise acquire access to additional Spaceship service(s) or products or to cancel your Spaceship service(s) (even if we were not notified of such authorization), this Services Agreement covers such service or actions.

NOTE: When you purchase SSL Certificates, you are also subject to the terms and conditions established by the SSL provider, including but not limited to their privacy policy and data handling practices. Information on their terms may be found at and

Description of the Certificates

The following applies to InstantSSL, EV SSL, EV Multi-domain, Unified Communications, PremiumSSL Wildcard Certificates only: The Certificate for which you have applied on behalf of your organization is a fully-authenticated certificate. These Certificates are issued to devices to provide authentication; message, software, and content integrity; and confidentiality encryption. Fully-authenticated Certificates provide assurances of the identity of the Subscriber based on a confirmation that the Subscriber organization does in fact exist. The Certificate also provides assurances that the Subscriber is entitled to use the domain name listed in the Certificate Application, if a domain name is listed in such Certificate Application. The following applies to PositiveSSL, PositiveSSL Wildcard, PositiveSSL Multi-domain Certificates only: The Certificate for which you have applied on behalf of your organization is not a fully-authenticated Certificate. These Certificates are issued to devices to provide validation of the domain; message, software, and content integrity; and confidentiality encryption. These Certificates provide assurances of the validity of the domain and that the domain administrator has authorized the Certificate Application. No organization authentication is performed on the owner of the domain.

Use Restrictions

You are prohibited from using your Certificate (i) for or on behalf of any other organization; (ii) to perform private or public key operations in connection with any domain and/or organization name other than the one you submitted on your Certificate Application; (iii) for use as control equipment in hazardous circumstances or for uses requiring fail-safe performance such as the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control systems, or weapons control systems, where failure could lead directly to death, personal injury, or severe environmental damage.


As consideration for the Service(s) and renewal of the Service(s) you agree to pay, prior to the effectiveness of the desired Service(s), the applicable Service(s) fees. All fees are non-refundable, in whole or in part, unless specifically provided for in the Spaceship Refund Policy.
All taxes, fees and governmental charges relating to the Services provided hereunder shall be paid by You.

Expiration and Renewal of Service(s)

You acknowledge that it is your responsibility to keep your own records and to maintain your own reminders regarding when your Certificate is set to expire. As a convenience to you, and not as a binding commitment, we may notify you via an email message when renewal fees are due. Should these fees go unpaid, your Services will expire or be cancelled. Payment must be made by credit card or such other method as we may allow or require from time to time.

If you select automatic renewal of the Service(s), we may attempt to renew the Service(s) within 30 days before expiration, provided you have sufficient balance in your Spaceship account and your credit card is up to date. You acknowledge and agree that, while we are not required to, we may contact you with a request to update your account information in the event that an attempted transaction is not processed successfully.


Spaceship retains the right to revoke your Certificate at any time without notice if (i) Spaceship discovers that the information within your Certificate is no longer valid; (ii) you fail to perform your obligations under the terms of this Agreement; or (iii) in Spaceship’s sole discretion, you have engaged in activities which Spaceship determines are harmful.

Indemnity and Defense

With respect to Spaceship, as well as the contractors, agents, employees, officers, directors, shareholders, and affiliates of such parties, you agree to defend, release, indemnify, and hold such parties harmless from all liabilities, claims and expenses, including attorney’s fees and court costs, for third party claims relating to or arising under the Agreements, the Service(s) provided hereunder, or your use of the Service(s), including, without limitation, infringement by you, or by anyone else using the Service(s) we provide to you, of any intellectual property or other proprietary right of any person or entity, or from the violation of any of our operating rules or policies relating to the Service(s) provided. When we may be involved in a suit involving a third party and which is related to our Service(s) to you under these Agreements, we may seek written assurances from you in which you promise to defend, indemnify and hold us harmless from the costs and liabilities described in this paragraph. Such written assurances may include, in our sole discretion, the posting of a performance bond(s) or other guarantees reasonably calculated to guarantee payment. Your failure to provide such assurances may be considered by us to be a breach of these Agreements by you and may, in our sole discretion, result in loss of your right to control the disposition of domain name services for which you are the registrant and in relation to which we are the registrar of record. Moreover, should we be forced to defend ourselves in any action or legal proceeding in connection with any domain privacy or redaction services provided to you, you shall have sole responsibility to defend us against any such claim by legal counsel of our choosing. This indemnification is in addition to any indemnification required under the UDRP. The terms of this paragraph will survive any termination or cancellation of the Agreements. Moreover, you agree to release, defend, indemnify and hold harmless the Primary and Backend Service Providers, and their parent companies, subsidiaries, affiliates, shareholders, agents, directors, officers and employees and Your registrar, from and against any and all claims, demands, liabilities, losses, damages or costs, including reasonable attorney’s fees, arising out of or related in any way to the Agreements, the web sites of the Service Providers, your Account, and/or your use of your Protected Domain.

Final Agreement

This Services Agreement, the referenced agreements, the ICANN Policy and the UDRP, the Sectigo (formerly Comodo CA Limited) Terms of Use and Privacy Policy, together with all modifications, constitute the complete and exclusive agreement between you and us, and supersede and govern all prior proposals, agreements, or other communications. This Services Agreement may not be amended or modified by you except by means of a written document signed by both you and an authorized representative of us.


The failure of us to require your performance of any provision hereof shall not affect the full right to require such performance at any time thereafter; nor shall the waiver by us of a breach of any provision hereof be taken or held to be a waiver of the provision itself.