CCPA Privacy Notice

Last Update: May 22, 2024

PRIVACY STATEMENT - CALIFORNIA

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in the Spaceship Privacy Policy located here and applies solely to visitors, users and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.

CCPA & CPRA

On January 1, 2023, the California Privacy Rights Act (CPRA) will come into effect for California residents. The CPRA amends the CCPA and includes additional privacy protections for consumers.

CPRA embraces many of the privacy rights for which we have advocated for years. We want to assure you that we still advocate for those rights and more. For those of you who reside in California, this page will help you understand CCPA , CPRA, and our continued compliance with California’s changing legislation.

For access to the CCPA legislation and state resources regarding your rights as CA residents, please use the following link: https://oag.ca.gov/privacy/ccpa 

CCPA Overview

Information We Collect

At Spaceship, we collect information for two primary reasons. First, we collect information contractually necessary to execute purchases. This includes basic account information and payment information. It also includes information that contractually must be shared with third-party service providers, for example, Whois data is required to be shared with registries. For gTLDs, ICANN is implementing a “gated Whois” system where only certain fields will be publicly visible. However, unless you have chosen to protect yourself through a Whois domain privacy service, the full Whois details will be made accessible to law enforcement, intellectual property attorneys and other ICANN approved parties. We’ll let you know when we have a contractual or legal duty to collect and/or share information in this way.

For some products or services that you purchase, data will be collected directly by the third-party service provider. Data collected by these third-parties directly does not fall under Spaceship’s CCPA responsibilities.

Second, we collect information to help you with customer support issues and to curate a great online experience for you. For customer support issues, the information we collect is usually legally required, such as when you are locked out of your account and need our assistance to regain access. To enhance your experience, we use cookies and related third party service providers and their use is based on your informed consent, which you may later withdraw.

In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months and will be updated annually:

Personal information does not include:

• Publicly available information from government records.
  
• De-identified or aggregated consumer information.
  
• Information excluded from the CCPA's scope, like:
  
  • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
    
  • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
    

We obtain the categories of personal information listed above from the following categories of sources:

• Directly from our customers or their agents. For example, from documents that our customers provide to us related to the services for which they engage us.
  
• Indirectly from our customers or their agents. For example, through information we collect from our customers in the course of providing services to them.
  
• Directly and indirectly from activity on our website (www.Spaceship.com). For example, from submissions through our website portal or website usage details collected automatically.
  
• From third-parties that interact with us in connection with the services we perform.
  

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

• To fulfill or meet the reason for which the information is provided.
  
• To provide you with information, products or services that you request from us.
  
• To provide you with email alerts and other notices concerning our products or services that may be of interest to you.
  
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including processing payments.
  
• To improve our website and present its contents to you.
  
• For testing, research, analysis and product development.
  
• As necessary or appropriate to protect the rights of our customers or others.
  
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  
• As described to you when collecting your personal information or as otherwise set forth in the CCPA.
  

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:

Category A: Identifiers.

Category B: California Customer Records personal information categories.

Category D: Commercial information.

Category F: Internet or other similar network activity.

We disclose your personal information for a business purpose to the following categories of third parties:

• Our affiliates.
  
• Service providers.
  
• Third parties to whom you or your agents authorize us to disclose your personal information in connection with the products or services we provide to you.
  

In the preceding twelve (12) months, we have not sold any personal information to third parties for a business or commercial purpose.

We do not sell any personal information of minors under 16 years old without affirmative authorization.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Right to Know/Access and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you, specifically for each category of personal information collected:

• The categories of personal information we collected about you.
  
• The categories of sources for the personal information we collected about you.
  
• Our business or commercial purpose for collecting or selling that personal information.
  
• The categories of third parties with whom we share that personal information.
  
• The specific pieces of personal information we collected about you (also called a data portability request).
  
• If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
  
  • sales, identifying the personal information categories that each category of recipient purchased; and
    
  • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
    

Deletion Request Rights

You have the right to request that we delete any of your personal information that we have collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. Deletion will be completed by permanently erasing your personal information on our systems (with the exception of backup or archival systems) or by de-identifying or aggregating your personal information. In our response to your deletion request we will specify which method we used to comply with your request.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
   
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
   
3. Debug products to identify and repair errors that impair existing intended functionality.
   
4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
   
5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
   
6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
   
7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
   
8. Comply with a legal obligation.
   
9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
   

If we deny your deletion request we will provide you with a basis for such denial.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

• Emailing us at ccpadatarequests@spaceship.com
• Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
• You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate and respond to it.
• We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.

Contact Information

If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Website: www.spaceship.com
Email: ccpa@spaceship.com
Postal Address: Spaceship, Inc.
4600 E Washington Street, Suite 300
Phoenix, AZ 85034