You can change the domain assigned to a Spacemail subscription by disconnecting your current domain from the Spacemail subscription and connecting this Spacemail subscription to a new domain.
NOTE: Once Spacemail is disconnected from the domain, all data from this Spacemail subscription will be deleted and cannot be restored.
If you have important data in your Spacemail mailboxes, our Technical team can save and restore a backup of your emails.
Please contact our Support Team via Live chat or by email at support@spaceship.com with this or any other Spacemail request. We are here for you 24/7.
Once all important emails are saved, or if you do not have any important data there, please follow the steps below to disconnect your domain and Spacemail:
Use the Search bar to find Connection Manager and locate the relevant domain name. Click on it to see all services connected to this domain. To disconnect it from Spacemail, click on 3 dots > Remove connection.
To connect a new domain with Spacemail, go to Spacemail Manager, find the subscription without a domain, click the +Add domain button, and proceed with Spacemail Unboxing and its connection to the new domain, then create mailboxes (your business email addresses).